年度95
論文名稱Applying kano's model for passenger service in the airline industry
會議名稱2007 ATRS, UC-Berkeley, California, USA
會議開始時間2007-06-21
全部作者Hsu, Yueh-ling; 許超澤; Hsu, Chao-che; Bing, Pei-chi
備註會議論文