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年度95
論文名稱sharpening passenger service strategy planning by applying kano's quality element classification: a case study in the airline industry
全部作者Hsu, Yueh-ling; 許超澤; Hsu, Chao-che; Bing, Pei-chi
卷數Journal of the Eastern Asia Society for Transportation Studies 7, pp.3044-3059
ISSN(ISBN)1341-8521
使用語言英文
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